To add a new member to Ladderocity, follow these steps:
Step 1: Go to Members
Navigate to the Settings screen.
Select Members from the menu.
Step 2: Click “Add Member”
Click the blue + Add Member button.
Step 3: Fill Out Member Information
First Name and Last Name
Email Address – This will serve as the member’s login username. ✅ Make sure it’s valid and active.
Step 4: Select User Type
Each user type comes with specific permissions:
Admin – Full system access
Supervisor – Manages assigned personnel
Employee – Can only view their own records
Example: Select Employee.
Step 5: Enter Hire Date
Use the calendar pop-up to select the member’s hire date.
Step 6: Assign Role
Choose a role from the preloaded list (e.g., Firefighter).
Ladderocity comes with common fire department roles built in—no need to start from scratch.
Step 7 (Optional): Add Profile Picture
While optional, a profile picture helps personalize the member’s record and makes them easier to identify in the system.
Step 8: Click “Add”
Once everything is filled out, click Add.
🎉 The new member has been successfully added!