Ladderocity uses a simple, consistent scoring method to help departments objectively evaluate employee performance while keeping the process easy to understand.
Rating Scale Options
When creating performance reviews, departments can choose from one of three rating scales:
1–3 Scale
1–5 Scale (default)
1–7 Scale
Each number represents a specific performance level. The default labels for the 1–5 scale are:
1 – Very Poor
2 – Below Average
3 – Average
4 – Above Average
5 – Excellent
Departments can customize both the number of options and the label definitions if needed.
What Gets Scored
Only rating scale questions are scored in Ladderocity.
Paragraph questions and True/False questions are not scored.
This is intentional: scoring open-ended or binary questions is difficult to quantify consistently, and Ladderocity prioritizes simplicity and clarity.
How Scoring Works
1. Scoring at the Question Level
Each rating scale question is scored individually. For example:
Punctuality has 5 questions with the following scores: 4, 3, 5, 4, 3
Competency Score = (4 + 3 + 5 + 4 + 3) ÷ 5 = 3.8
2. Scoring at the Competency Level
Each competency score is a simple average of the question scores within that competency.
3. Overall Review Score
Once all competencies are scored, Ladderocity calculates the overall performance score by averaging all competency scores.
Example:
Punctuality: 3.8
Communication: 4.2
Teamwork: 3.5
Overall Score = (3.8 + 4.2 + 3.5) ÷ 3 = 3.83
Final Review Summary & PDF Export
Once the performance review is finalized, it can be exported as a PDF document. The exported form includes:
Scores for each individual question
The average score for each competency
The final overall score for the entire review
This provides a clear and accessible summary that can be shared, printed, or stored for records.
Additional Notes
No color coding is used on the review form—scores are shown as numbers with their corresponding labels.
Evaluators may include written comments to provide context behind scores.